At just £3.69*, our Standard Delivery service gives customers quick and efficient delivery that doesn't break the bank – and if you're spending over £75.00, delivery is FREE! (UK Only)
We Ship Monday-Friday and have options available by Royal Mail , Hermes & DPD - Orders are Shipped the same day when possible and always within 24 hours of ordering Monday-Friday (orders received after 12.30 pm may ship next working day)*
All Delivery Times are 'Estimated' and 'Not Guranteed' by The Baby Place.
Standard Delivery : Options from £3.69
Faster Delivery : Options from from £4.99
Next Working Day Delivery :(order before 11am) From £7.95*
Royal Mail Next Day UK Delivery
Orders Must be received by 11am to Use our Royal MailNext Day Delivery Service
Your order will be delivered by 4 pmthe next working day (Saturdays, Sundays + Bank Holidays are not classed as working days).
Orders placed after 11 am on a Thursday will be dispatched on a Friday + delivered on a Monday (excluding Bank Holidays)
Orders placed after 11 am on a Friday will be dispatched on the following Monday + delivered on a Tuesday (excluding Bank Holidays)
Shipping to Europe:
The UK has now left the EU and although a trade agreement has been agreed you may still be liable for your own countries customs Duty taxes and VAT. The Baby Place Ltd is not responsible for these charges.
The levels and thresholds of charges vary for each European country. We cannot advise on what these may be. Please contact the customs authority of the destination country for help, either directly or via their websites.
All shipments to Europe will be posted “International Tracked & Signed".
Sadly Shipments to Ireland have been suspended until further notice due to Customs issues. * UPDATE.. We have reopened shipping to Ireland and are testing the service of DPD at a flat rate of £15
All Shipments to International destinations will be posted "International Tracked & Signed"
You may be liable for your own countries Customs Duty taxes and VAT
We will not refund International Postage for items returned to us due to non-collection/non-delivery/or duties not being paid
*PLEASE REMEMBER WE DO NOT SHIP ON WEEKENDS OR BANK HOLIDAYS*
**Just a few more things...
*We aim to meet these delivery times but during busy periods (including sales, Christmas or Religeous Holidays) deliveries may take a little longer. Occasionally tech updates to our systems or force majeure events, such as extreme weather conditions, will mean that these delivery services aren’t available, or as reliable, or that order cut-off times need amending and/or delivery times need to be extended. However, we will always work hard to keep these temporary changes to a minimum.
* Delivery times are an estimate - we cannot be held responsible if a delivery is delayed by the Service provider after we have shipped.
* Shipping prices from £3.69* may change depending on the size or value of your order and will be updated at checkout, you may then choose the price or provider for shipping your order.
*Free Shipping is available on orders over £75. We reserve the right to choose the Shipping provider for this service. Orders returned in full for refund that had the benefit of the Free Shipping offer will have our minimum £3.69 shipping charge deducted from the refund.
Easy, No problem Returns at The Baby Place.
You can return your order for any reason within 14 days of receipt for a refund or exchange. Please follow the procedure below:
Register your return request on our returns portal within 14 days from receiving your item. You then have a further 14 days to get the item back to us!
We recommend getting proof of postage and/or using a tracked Delivery service as we will not be able to refund any items that are lost in transit on their way back to us.
All items are Checked thoroughly before we send them to you - We will only accept Returns that are unworn in perfect condition, with original hangers and tags still attached
*Please make sure your Returned item is sent back in its Original Condition - We will not give a full refund on your item if it is not returned as requested.
We do not refund original postage costs
Orders returned in full for refund that had the benefit of the Free Shipping offer will have our minimum £3.69 shipping charge deducted from the refund.
No Problem! If you wish to Exchange your item for a different size or style, please contact us via email@example.com or by our messenger app, and we will be happy to check we have the size you want and put that item to one side for you until your original item is received back.
As soon as it's back with us (in original condition as per Returns Policy) we will Ship your Exchange free of charge.
First try our HELPDESK - for quick answers to general questions click HERE
or Please contact us by email : firstname.lastname@example.org or by using our Messenger chat in the Help Desk - we will get back to you as soon as we can during our working hours (9-5 Mon-Fri)